Shipping policy
We are committed to providing reliable and transparent shipping for every order. Please review the details of our shipping process below.
Order Processing Time
-
Orders are processed within 1–3 business days after payment is confirmed.
-
Orders placed on weekends or holidays are processed the next business day.
Shipping Methods & Delivery Times
Shipping times vary based on destination and carrier availability.
-
Standard Shipping: 3–7 business days
-
Expedited Shipping (if available): 2–3 business days
Delivery times are estimates and may be affected by carrier delays, weather, or high-volume periods.
Shipping Rates
-
Shipping costs are calculated at checkout based on order weight, size, and destination.
-
Promotional or free shipping offers, when available, will be clearly stated at checkout.
Order Tracking
-
Once your order ships, you will receive a confirmation email with tracking information.
-
Please allow up to 24 hours for tracking updates to appear.
Shipping Locations
-
We currently ship within the United States.
-
International shipping may be added in the future.
Incorrect Address or Delivery Issues
-
Customers are responsible for providing an accurate shipping address at checkout.
-
Orders returned due to incorrect or incomplete addresses may be subject to reshipping fees.
Lost or Stolen Packages
-
We are not responsible for packages marked as “delivered” by the carrier.
-
If your package is lost in transit, please contact us so we can assist with filing a carrier claim.
Damaged Packages
If your order arrives damaged:
-
Contact us within 48 hours of delivery
-
Include clear photos of the packaging and item
We will work quickly to resolve the issue.
Multiple Shipments
In some cases, orders may ship in multiple packages at no additional cost to you. If this happens, you will receive separate tracking numbers.
Contact Us
For questions regarding shipping, tracking, or delivery issues, please reach out through our website’s contact page.